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Taptap send money3/21/2024 Alternatively, they can contact them on Facebook here or Instagram here. If your recipient needs to call Digicel MonCash with any questions they can call 111 from Digicel mobile, or (509) 37.11-DIGI or (509) 37.11.34.44 from a Non Mobile. You can read more about safeguarding on the FCA Website, which provides helpful information on the different types of financial institutions and how they are required to protect your money. Your recipient can find a list and map of Digicel MonCash stores in Haiti by clicking here. In any event, we almost always pay your recipient before we actually debit your payment card, so it’s quite rare that we end up holding onto your money! In the very unlikely event that Taptap Send stops providing its services, any of your funds that are held in this bank account would be returned to you. This way, your money is only ever used to send funds to your recipient, and not for any other purposes. This means that if we hold your funds whilst we’re processing your transfer, we hold them in a special, separate bank account that is protected by law. But don’t worry - we protect your funds through a process known as safeguarding. If a bank goes bust, customers can claim up to £85k of the money they are owed by the bank through the FSCS.Īs an EMI, the FSCS doesn’t apply to our customers. This is important to know because EMIs and banks protect your money in different ways.īanks protect your money through something known as the Financial Services Compensation Scheme (FSCS). In the UK, for example, we’re an electronic money institution (EMI) regulated by the Financial Conduct Authority (FCA), not a bank. Keeping your money safe is our top priority, and we wanted to remind you of how we do this. Yes! Taptap Send is regulated and authorised to conduct money transmission in multiple countries around the world, uses state-of-the-art encryption technology to protect your payments and data in line with GDPR requirements and is fully PCI compliant.
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